Legal
Privacy Policy
Last updated: March 2025
OustFire ("we", "our", or "us") is committed to protecting your privacy. This policy describes how we collect, use, and safeguard your personal information when you visit our website or purchase our products.
1. Information We Collect
We collect the following types of information:
- Personal identification: Name, email address, phone number, and delivery address when you place an order or create an account.
- Payment information: We do not store card details. Payments are processed securely through Razorpay.
- Device & usage data: IP address, browser type, pages visited, and time spent on the site - collected automatically via cookies and analytics.
2. How We Use Your Information
- To process and fulfil your orders
- To send order confirmations and shipping updates
- To respond to customer support queries
- To improve our website and product offerings
- To send promotional communications (you may opt out at any time)
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share data with trusted service providers (e.g., shipping partners, payment processors) solely to fulfil your order. These partners are bound by confidentiality agreements.
4. Data Security
We use industry-standard security measures including SSL encryption to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and gather analytics data. You can disable cookies in your browser settings, though some features may not function correctly as a result.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.
7. Your Rights
You have the right to access, correct, or delete your personal data. To make such a request, contact us at sales@oustfire.com.
8. Updates to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the updated policy.
9. Contact Us
For privacy-related questions or requests, contact us at sales@oustfire.com or visit our contact page.